Terms of Service

Last Updated: 13th June 2025

These Terms of Service ("Terms") govern your use of UK Data Services' website and professional data services. By accessing our services, you agree to be bound by these Terms.

1. Services Description

Our Services Include

• Web scraping and data extraction
• Business intelligence and analytics
• Data processing and cleansing
• Custom API development
• Automation solutions
• Data consulting services

2. Service Agreement

Project Engagement

Each project is governed by a separate Statement of Work (SOW) or Service Agreement that specifies:

• Project scope and deliverables
• Timeline and milestones
• Pricing and payment terms
• Data requirements and specifications
• Compliance requirements

Client Responsibilities

Clients must:

• Provide accurate project requirements
• Ensure legal authority to request data collection
• Comply with applicable data protection laws
• Provide timely feedback and approvals
• Make payments according to agreed terms

3. Legal Compliance and Ethics

Data Collection Standards

All our data collection activities comply with:

• UK Data Protection Act 2018
• General Data Protection Regulation (GDPR)
• Website terms of service and robots.txt files
• Industry best practices and ethical guidelines

Prohibited Uses

Our services may not be used for:

• Illegal activities or purposes
• Unauthorised access to protected systems
• Collection of personal data without legal basis
• Activities that violate intellectual property rights
• Harassment, defamation, or harmful content

4. Intellectual Property

Service IP

• We retain ownership of our proprietary tools and methodologies
• Clients own the data we collect on their behalf
• Custom developments are owned by the client upon full payment
• We may retain aggregated, anonymised insights for service improvement

5. Data Protection and Confidentiality

Confidentiality

We maintain strict confidentiality regarding:

• Client business information and strategies
• Project details and specifications
• Data collected during projects
• Any information marked as confidential

Data Security

We implement comprehensive security measures:

• Encrypted data transmission and storage
• Access controls and authentication
• Regular security audits and updates
• Secure disposal of data when no longer needed

6. Payment Terms

Pricing and Invoicing

• Prices are quoted in British Pounds (GBP)
• Payment terms are typically 30 days from invoice date
• Late payments may incur interest charges
• Additional work requires written approval

Refunds and Cancellations

• Refunds considered on a case-by-case basis
• Cancellation terms specified in individual agreements
• Work completed prior to cancellation is billable

7. Service Levels and Warranties

Performance Standards

We strive to provide:

• High-quality, accurate data extraction
• Timely delivery according to agreed schedules
• Professional customer service and support
• Regular project updates and communication

Limitations

We cannot guarantee:

• 100% data availability from third-party sources
• Unchanging website structures or access
• Specific business outcomes from data use
• Continuous service without interruption

8. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the value of services provided
• We are not liable for indirect or consequential damages
• Clients are responsible for their use of extracted data
• Force majeure events excuse performance delays

9. Termination

Termination Rights

Either party may terminate:

• For material breach after 30 days' written notice
• For convenience with appropriate notice period
• Immediately for illegal activities or violations

Post-Termination

• Outstanding payments remain due
• Confidentiality obligations continue
• Data return or destruction as requested

10. Governing Law and Jurisdiction

These Terms are governed by:

• English and Welsh law
• UK courts have exclusive jurisdiction
• Disputes resolved through good faith negotiation first
• Alternative dispute resolution available

11. Changes to Terms

We may update these Terms periodically:

• Changes effective 30 days after notice
• Continued use constitutes acceptance
• Material changes require explicit consent
• Previous versions available on request

12. Contact Information

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.